Terms and conditions

TERMS AND CONDITIONS OF USE OF CAOLO APP

  1. ACCEPTANCE OF TERMS

By downloading, installing, or using the Caolo app, users agree to abide by these Terms and Conditions. If a user does not agree to these terms, they must not use the app. Continued use of the app implies acceptance of updates and modifications to these terms.

  1. PURPOSE OF THE APP

The Caolo app provides the following services:

  • Purchase, sale, exchange, and donation of new and used textbooks.
  • Download of past exam questions with answers.
  • Access to a list of teachers offering private lessons.
  1. USER REGISTRATION AND ACCOUNT USAGE
  • Users must provide accurate and up-to-date information during registration.
  • Each user may have only one active account linked to a unique phone number and name.
  • Minors under 18 must obtain parental or guardian consent before registering and using the app.
  • Users are responsible for maintaining the confidentiality of their login credentials.
  • The app must not be used for fraudulent, abusive, or unlawful activities.
  • Caolo reserves the right to suspend or delete accounts violating these terms.
  1. ACCEPTABLE AND PROHIBITED USES
  • Users may only use the app for lawful purposes as defined in these Terms.
  • Unauthorized access, data mining, or content scraping is prohibited.
  • Users must not share, publish, or duplicate any app content for commercial purposes without permission.
  • Only books and teacher information may be uploaded. Misuse of the upload feature may result in account suspension.
  • Fraudulent transactions or misrepresentation will lead to account suspension or legal action.
  1. INTELLECTUAL PROPERTY RIGHTS
  • All content on the Caolo app is protected by copyright, trademark, and intellectual property laws.
  • Unauthorized copying, modification, or redistribution of content is strictly prohibited and may result in legal action.
  • Users may not upload copyrighted materials without the explicit permission of the owner.
  • Caolo respects intellectual property rights: only book titles may be uploaded, not their content.
  • Past exam questions and answers provided are sourced from public records or commissioned from educators.
  1. LIMITATION OF LIABILITY
  • Caolo does not guarantee the accuracy, reliability, or completeness of content uploaded by users.
  • Caolo is not responsible for fraudulent use of its app by third parties.
  • Caolo does not guarantee the successful completion of transactions between users.
  • Users transact at their own risk and should meet in person for exchanges and purchases.
  • Caolo is not responsible for unauthorized use of the app by minors.
  1. PRIVACY POLICY
  • Caolo collects and processes user data to enhance app functionality in compliance with applicable data protection laws, including GDPR.
  • Users’ personal data will not be sold, rented, or shared with third parties without consent, except as required by law.
  • Information related to teachers will not be disclosed to unauthorized third parties.
  • Caolo may share anonymized data with third parties to improve service delivery.
  • Users may request data access, modification, or deletion in accordance with privacy regulations.
  1. ACCOUNT SECURITY
  • Users must safeguard their username, password, and mobile wallet PIN.
  • Sharing account credentials with others is strictly prohibited.
  • Caolo is not responsible for unauthorized access resulting from user negligence.
  • Users should verify the authenticity of sellers and buyers before conducting transactions.
  1. THIRD-PARTY SERVICES AND LINKS
  • The Caolo app may contain links to third-party websites or services. Caolo is not responsible for the content, policies, or practices of these external platforms.
  • Any interactions with third-party services are at the user’s own risk.
  1. GOVERNING LAW AND DISPUTE RESOLUTION
  • These terms shall be governed by the laws of Cameroon, in compliance with applicable international data protection and e-commerce laws.
  • Any disputes arising from the use of the app shall be resolved through negotiation. If unresolved, disputes shall be submitted to the competent courts in Cameroon.
  1. PROTECTION OF MINORS
  • Any improper conduct towards minors detected within the app will be reported to law enforcement agencies immediately.
  • Parents and guardians are encouraged to supervise minors using the app.
  • Any accounts found engaging in inappropriate behavior toward minors will be permanently banned.
  1. MODIFICATIONS TO TERMS Caolo reserves the right to update or modify these Terms at any time. Users will be notified of significant updates through in-app notifications. Continued use of the app after modifications implies acceptance of the revised terms.
  1. TERMINATION OF SERVICE
  • Caolo reserves the right to terminate or suspend user accounts at its discretion, with or without notice, for violations of these Terms.
  • Users may deactivate their accounts at any time by following the app’s account deletion process.
  1. CONTACT INFORMATION For inquiries, complaints, or legal concerns regarding these terms, users may contact Caolo’s support team via the app’s help center.

Done in Douala, on 18th March 2025.